Delivery Information

Standard domestic delivery:
• UK warehouse (2-5 days): 7 USD
• EU / Germany warehouse (2-7 days): 10 USD
• USA warehouse (2-5 days): 10 USD
• India warehouse (3-7 days): 7 USD
• China warehouse (2-5 days): 10 USD

International delivery:
• Worldwide flat shipping rate (15-30 days): 15 USD
• Worldwide flat express shipping rate (DHL/UPS/Fedex - 5-10 days): 120 USD

Please note: During high season and Sale, delivery might take a little longer.

Where does XprimeShop deliver?
We offer worldwide shipping via regular post office service, or express service (DHL/TNT/Fedex).

If you are located in one of the countries where XprimeShop has a local warehouse, you are eligible for domestic shipping that will be chosen automatically on checkout. Ordering from a warehouse in your country you are relieved from Customs clearance and taxes.

How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.

You will also be able to track your order under ‘Orders’ when you log in at My Account.

Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to XprimeShop.

Import taxes/customs duties
Please note: If your order is shipped from a warehouse located in your country, you are exempt from Customs clearance and taxes.

When international shipping is selected, the prices on XprimeShop do not include local sales taxes/VAT. If the value of your order exceeds the toll free limit in your market extra fees might be applied for import taxes/custom duties upon delivery. XprimeShop does not compensate these charges.

You can check with your local Customs Office for more information.

Need help?

Our awesome customer service team is here for you!

Contact us